Common Problem

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The term “the lifecycle of a domain name” may sound unfamiliar to customers, but in fact many questions are related to the domain life cycle, such as:

1. What should I do after the domain expires? Do you register again after it expires, can you renew? Do you have to pay for an additional fee?

2. Why can’t I register when WHOIS Database shows that domain has expired?

3. Do different domain suffixes shares different life-cycle? Do they follow the same rule?

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什麼時候需要電話驗證

在申請OV(進階型)、EV(企業型)憑證之後,發證機構會審驗您的組織資料,透過第三方徵信網站或是商業註冊單位進行核對。當上述資料無誤之後,就會進行電話驗證流程。

下列電話驗證流程以Sectigo為例

Callback電話驗證信

您會收到一封主旨帶有原廠訂單號碼的Callback電話驗證信
內容如下:

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常见问题
  • Q1. 域名到期前,会通知我吗?为何我没收到域名到期通知函?
    • 会的,在域名到期前90丶60丶30丶14丶7 天,系统会自动寄发到期通知信到「帐户信箱」。 域名到期前14丶7丶系统会另外同时发信到「域名联络信箱」。备注 : 若您的域名逾期未续用,帐户信箱及域名信箱皆会收到域名逾期冻结通知函。
    • 若您没收到信有可能是掉到垃圾信箱,可先行搜寻,假如真的在垃圾信箱,为防此状况再度发生损伤您的权益,
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